Delivery Information
We offer delivery within Singapore for orders placed on our website. Please note that delivery is not available to certain restricted and off-island areas.
Delivery Fees
- Free delivery for orders above S$150
- A delivery fee of S$25 applies for orders below S$150
Processing Time
Please allow 3 to 5 working days for order processing. Once your order is ready, it will be scheduled for delivery.
Self-Collection
Self-collection is available. You will receive a notification once your order is ready for pickup. Please bring along your email confirmation and present it to our team during collection, otherwise the order may not be released.
Delivery Restrictions
Delivery services are not available to the following areas:
- Restricted areas, including Changi Airport (Transit & Departure Area), Cargo Complex, Alps Avenue, PSA Terminals, Army Camps (CMPB, Gombak Base, Airbase, Naval Base, Police HQ, Prison Complex, Police Coast Guard Base, Woodlands & Tuas Checkpoints, Jurong Island).
- Off-island areas, including Pulau Ubin, Pulau Tekong, Southern Islands, Lazarus Island, and overseas locations.
Additional Information
- Please ensure that delivery details are accurate to avoid delays
- For urgent orders, please contact us for assistance before placing orders.
If you have any questions, feel free to reach out to our team at sales@groceryowl.com.sg.